Help Center & Support
Find guides, answers to frequently asked questions, and troubleshooting tips for using ToolJee's tools.
Privacy & Security
Learn why client-side processing keeps your private documents safe and secure on your local device.
Read Security FAQ →PDF Tool Guides
Step-by-step documentation on merging, splitting, compressing, password removal, and signing PDFs.
Read PDF Guides →Video & Image Guides
Troubleshoot file format support, video trimming limits, and image quality conversions.
Read Media Guides →shield Privacy & Security Help
Does ToolJee upload my files?
No. ToolJee is a fully client-side utility suite. That means all computation is carried out in your web browser utilizing modern JavaScript APIs. Your documents never touch our hosting servers or third-party networks.
Is it safe to upload sensitive contracts and financial details?
Yes. Because there is no "uploading" occurring, your files remain locally on your machine. This is the safest way to convert or edit documents compared to cloud conversion platforms where your file data travels to remote servers.
picture_as_pdf PDF Conversion Guides
How do I merge multiple PDFs?
Navigate to the Merge PDF page, drag your documents into the drop zone, and arrange the file cards into your preferred order. Click "Merge PDFs" and download the compiled file.
Why does the Compress PDF tool take a moment to load?
Compressing PDFs inside the browser involves rendering each PDF page on a virtual canvas at a slightly lower resolution (DPI scaling) and then compressing the canvas image into a JPEG before outputting a compiled PDF. This requires processing power, especially for multipage files.
Why can a PDF fail in-browser?
Common reasons include damaged files, unusual fonts, password protection, browser memory limits, or office/PDF structures that rely on desktop software features. If a file fails, try a smaller sample, a current Chromium-based browser, or a related tool with a simpler workflow.
video_settings Media Trimming & Formatting
What video formats are supported?
Our video trimmer utilizes your browser's native MediaRecorder and HTML5 Video playback APIs. Best results are achieved using MP4, WebM, and MOV files. Highly complex file formats may require server-side converters, which we avoid to maintain absolute user privacy.
Why do some image formats behave differently?
Image support depends on what your browser can decode and what helper libraries can safely process locally. JPG, PNG, WEBP, GIF, and most standard screenshots work well. Formats like HEIC, TIFF, SVG, or very large source files may vary by browser, memory, and device performance.
info About ToolJee
What kind of site is ToolJee?
ToolJee publishes browser-based utility tools for PDFs, images, QR codes, and business documents. We also maintain public policy pages, support documentation, and direct contact information so users can understand how the site works before relying on a tool.
Where can I verify privacy and publisher information?
See About ToolJee, Privacy Policy, Terms of Service, and Business Cloud Disclaimer. For direct help, email support@tooljee.com or use the contact form.
Still need help?
Our support team is available to assist you with any issues or queries you have.
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